Cookie Policy
Last updated: January 2026
At Xenlimo, we use cookies and similar technologies to improve your browsing experience, analyze the use of our platform, and offer relevant content. This policy explains what cookies are, how we use them, and how you can manage them.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They allow the site to remember your actions and preferences over a period of time, so you don't have to reconfigure them each time you visit the site or navigate between its pages.
2. Types of Cookies We Use
Strictly Necessary Cookies: essential for the basic operation of the platform. They enable navigation and the use of fundamental features such as access to secure areas. They cannot be disabled. Performance and Analytics Cookies: collect anonymous information about how visitors use the platform, which pages they visit most frequently, and whether they encounter errors. They help us improve how the site works. Functionality Cookies: allow the platform to remember your choices (such as your preferred language or region) and offer enhanced and personalized features. Marketing Cookies: used to display relevant content based on your interests. They also limit the number of times you see an ad and help measure the effectiveness of advertising campaigns.
3. Third-Party Cookies
Our platform may include cookies from third-party services for analytics and performance functions. These third parties have their own privacy and cookie policies. We recommend that you review the privacy policies of these services for more information on how they process your data.
4. Cookie Duration
Session Cookies: are automatically deleted when you close your browser. Persistent Cookies: remain on your device for a specified period or until you manually delete them. The duration varies depending on the cookie, but in no case exceeds 24 months from your last visit.
5. Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to: view which cookies are stored and delete them individually; block third-party cookies; block cookies from specific sites; block all cookies; and delete all cookies when closing the browser. Please note that if you disable or delete cookies, some features of our platform may not function properly.
6. Legal Basis
The use of strictly necessary cookies is based on our legitimate interest in ensuring the proper functioning of the platform. For performance, functionality, and marketing cookies, we request your consent through the cookie banner that appears on your first visit. You can modify your preferences at any time.
7. Updates to this Policy
We reserve the right to update this cookie policy to reflect changes in the technologies we use or in applicable regulations. Any changes will be published on this page with the corresponding update date.
8. Contact
If you have questions about our cookie policy, you can contact us at contacto@xenlimo.com or write to us at Av. Apoquindo 4700, Office 1502, Las Condes, Santiago, Chile.